AI & Data Consulting
Digital Products
Digital Commerce
VOLTOX - Biometric Authentication Plugin Solution
Techtic got an opportunity to work with VOLTOX, a Switzerland-based service provider, to build eCommerce payment plugins with biometric authentication. Now, the client also uses it across banking and retail solutions.
With our payment plugin solution, VOLTOX can now verify the customer details in their backend before the checkout process.
This plugin offers a facial recognition feature that can be used on any machine, via e-banking, e-wallet, and as a money transfer system at any time. Our team also takes care of end-to-end solutions from login to fraud management for the client to enable its customers and merchants.
The implementation team created the code and activation code process for Biometric Customer Authentication Plugin, which is based on a specific eCommerce platform. The team implemented a shortcode for placing the button on the Checkout screen, which will call the Biometric Customer Authentication process.
The technical support team will manage the installation process of the plugin. The admin will further manage business rules and enable customer data stored in the database.
Problem
The challenges with implementing such a unique solution are the security and the process of making it easy and quick for users to not feel overwhelmed.
Usually, the checkout process should have fewer steps, but with this extra step, VOLTOX wants their users to have safe transactions but without compromising on their speed-to-transaction. And, we’re glad we are able to do that.
Also, the exclusive SAAS-based platform intended for customers allowed registration once and got authentication in multiple platforms. These platforms could be merchant websites that have been associated with the platform through this Biometric Authentication system during the checkout process.
Challenges
- The end-to-end Biometric Authentication process was incredibly multifaceted and involved several layers.
- No photos of people were to be accepted during the registration. Only directly taken real-time images were to be allowed through facial recognition.
- Counterfeits or unwanted purchases were not to be allowed without permission.
- Personalized registration had to secure the trader and buyer alike.
Result
- We successfully built the VOLTOX Biometric Authentication System, which is the most innovative omnichannel SAAS Biometric Authentication Plugin solution.
- This solution works faster and more securely for every customer.
- It has eased digital registration through facial recognition.
- This plugin offers a quick login process and eliminates the need for a password through facial recognition.
- The platform offers to scan identity documents within seconds and allows automatic filling in of your data.
- It detects payment frauds, merchant frauds, and money laundering swiftly.
- It reduces dealer onboarding costs in terms of personnel, operating, and set-up costs.
- Live facial recognition protects sellers and buyers when logging in and making payments using any payment gateway.
- Emergency password recovery can be enabled when facial recognition doesn’t work.
- It provides reports and alerts with real-time responses.
Industry and Tech Stack
- Communication Layer – REST API
- Plugin Technology – PHP
- Ecommerce CMS – Magento 2.0, Shopify, WordPress/WooCommerce
- Front end Technology – HTML5, CSS 3, JavaScript, React.JS, Next.JS
Strategy, Development, Design
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