Transforming Tumbleliving's Sales with a Custom Pre-Order Solution by Techtic
Overview
Tumbleliving, a fast-growing online retail platform, struggled with missed sales opportunities due to stock shortages. Their existing inventory management system could not capture demand for out-of-stock items. To address this challenge, they turned to Techtic, a leading Shopify app development company, to design and implement a custom pre-order system. This system would enable Tumbleliving to offer pre-orders, allowing customers to secure purchases of unavailable products and improve inventory management.
Technologies Stack
Industry
Digital Commerce Retail
Tools & Technologies
Shopify, HTML, CSS, JS
Services
Revamp of Shopify Website, Design & Development
Problem
Tumbleliving’s primary issue was the inability to capture sales for out-of-stock products. The absence of a pre-order system meant that customers were unable to reserve items during stock shortages, leading to a loss in potential revenue. Additionally, they needed a solution that could integrate with Shopify’s inventory system while being flexible enough to handle complex pre-order scenarios, ensuring a smooth experience for both customers and admins.
01.
Dynamic Pre-Order Stock Groups
Admins can create multiple stock groups, each with unique quantities and estimated shipping date ranges, providing flexibility to manage pre-orders based on product demand and supply.
02.
Priority-Based Group Switching
The app automatically transitions to the next pre-order group when the current group’s stock is running low, ensuring a continuous flow of product availability for customers.
03.
User-Friendly Interface
A clean and intuitive interface allows admins to easily manage pre-orders, while customers can view pre-order availability and estimated shipping dates, making the process smooth and transparent.
04.
CSV Import/Export Functionality
Admins can efficiently manage large quantities of pre-orders by importing and exporting stock data using CSV files, streamlining operations.
05.
Clear Communication
The app provides clear messaging about pre-order availability and shipping dates, helping to set customer expectations and build trust.
Challenge
Tumbleliving faced several challenges in implementing the pre-order system. Integrating the new feature with Shopify’s existing inventory management was crucial to prevent discrepancies and overselling. Additionally, managing complex pre-order scenarios, such as varying stock levels and shipping timelines, required a flexible and dynamic approach. The design needed to prioritize user experience for both customers and admins, ensuring ease of use throughout the pre-order process. Furthermore, maintaining data accuracy and scalability was essential to accommodate future growth and evolving business needs.
Outcome
Techtic implemented a robust pre-order system as part of their Shopify development services that seamlessly integrates with Shopify’s inventory management. The solution enables real-time stock updates via API integration and facilitates dynamic pre-order stock groups with priority-based switching. A user-centric design ensures an intuitive experience for both customers and admins, while flexible configurations allow for customized pre-order management. This scalable architecture not only enhances operational efficiency but also empowers Tumbleliving to capture customer demand during stock shortages, boosting overall sales.
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