Magento eCommerce store for a D2C Gold Teeth brand to connect customers; real gold cap experts
Overview
The client is a leading wholesaler dealing in the removal of gold and platinum teeth. Our team built an E-Commerce platform for the client to fill the gap between end-customer and real gold cap experts. The client now supplies its products to retail establishments and offers gold teeth to the public on its eCommerce website at a lower price and swifter turn-around time.
Technologies Stack
Industry
Digital Commerce
Tools & Technologies
Magento 2, PHP
Services
Strategy, Development, Design
Problem
When discussing the challenges of building an improved eCommerce store for Gold Teeth, we identified the need for a user-friendly and easily manageable backend platform. Their existing Shopify platform required an upgrade to Magento 2 to meet their growing demands. Key aspects included expanding product categories, enabling payment transactions with added labor charges, simplifying the sharing of product catalogs with retailers, and enhancing the platform’s ability to design and manage marketing strategies like notifications, promotions, and communications.
01.
Dashboard
The dashboard provides an overview of key website sections, allowing admins to manage product catalogs, orders, and B2C customers and enable content in English and Arabic. It also supports handling testimonials, shipping, payments, returns, and social media integration, with options for managing content like videos on the frontend.
02.
Order Management
Users can place orders or create a custom order as a one-time purchase or avail subscription monthly or weekly. End customers can get a refund and make feedback or reviews on order cancellation or subscription cancelation. Users can enable store location by the map and track the order through Order ID without directly logging into the user account.
03.
Product Management
The admin can manage a wide variety of Grillz products with various price ranges. The product Catalogue management is based on multiple parameters such as metal type, product type, and the number of caps.
04.
Payment
The admin can view all payment transactions made by customers. It can manage complex pricing for various products as per metal type or stone and the option to add labour charges.
The website offers a single-step checkout process, easy shipping procedure, and facilitates product tracking. The payment gateway integration enables digital payments through ShopPay, G pay, and PayPal for seamless online transactions.
Challenge
Our teams built a unique eCommerce solution despite all the intricacies we faced. We enabled a user-friendly platform with customization in product display and pricing at the initial level. The challenge here was the client team needed to have a user-friendly admin panel to deal with all the backend activities.
Providing an intuitive interface with an appealing platform design to display all the products on one page was also a challenge as the users clearly needed to comprehend the numerous features of the eCommerce portal. The whole platform had to be managed in the latest Magento 2 technology.
Outcome
After addressing all client challenges and project requirements, we successfully developed the GOLD TEETH eCommerce portal with a tailored user interface for public figures and professionals in the movie and music industries. The new platform features a well-structured, user-friendly design that allows customers to easily connect with the company, order customized gold or platinum teeth, and make seamless one-click payments online. This upgrade led to increased business revenue, a higher number of orders, enhanced customer satisfaction, and improved visibility on inventory, order tracking, and cancellations.
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