Techtic Developed Pangi's Healthcare Platform, Revolutionizing Doctor-Patient Interactions
Overview
Pangi is an innovative healthcare platform designed to streamline appointment scheduling, improve communication between patients and doctors, and ensure HIPAA compliance while maintaining a user-friendly interface. The platform enhances patient access to healthcare providers and empowers patients with transparent information about treatment options and costs.
Technologies Stack
Industry
Healthtech, Digital Product
Tools & Technologies
PHP, Laravel
Services
Strategy, Development, Design
Problem
A healthcare provider, Pangi, approached Techtic with a vision to revolutionize the way patients connect with doctors and access healthcare services. They aimed to create a comprehensive online platform to streamline appointment scheduling, improve communication between patients and doctors, and ensure HIPAA compliance while maintaining a user-friendly interface. However, Pangi needed more technical expertise and resources to develop such a sophisticated platform in-house.
01.
Appointment Scheduling
The platform incorporated a comprehensive appointment scheduling system that allowed patients to easily search for doctors based on specialty, location, and availability, and book appointments online.
02.
Doctor Profiles and Reviews
Patients could access detailed profiles of doctors, including their qualifications, experience, specializations, and patient reviews, helping them make informed decisions.
03.
Secure Communication
Techtic implemented HIPAA-compliant communication channels, including secure messaging and video consultations, enabling seamless and confidential interactions between patients and doctors.
04.
Treatment Estimates and Offers
The platform allowed doctors to provide transparent treatment estimates and offer personalized discounts or promotions to patients, fostering trust and transparency.
05.
HIPAA Compliance
Techtic ensured that the entire platform adhered to stringent HIPAA regulations, protecting the privacy and security of patient health information.
06.
Scalability and Performance
The platform was designed to be scalable and high-performing, capable of handling a growing user base and increased traffic.
Challenges
Developing the Pangi healthcare platform presented several technical challenges. The most significant of these was creating a seamless multilingual experience for both patients and doctors. Ensuring accurate translations of medical terminology and user interface elements across various languages while maintaining the platform’s intuitive design posed a substantial hurdle. Additionally, managing appointment scheduling and availability across different time zones required meticulous attention to detail to avoid conflicts and ensure accurate scheduling for both patients and healthcare providers. These challenges demanded innovative solutions and rigorous testing to create a reliable and user-friendly platform that could effectively serve a diverse global audience.
Outcomes
Pangi, developed by Techtic, has significantly enhanced patient access to healthcare providers and improved patient engagement through secure communication channels. The platform empowers patients with transparent treatment information, streamlines appointment scheduling and doctor availability management, and ensures the privacy and security of patient data through HIPAA compliance. Pangi’s success showcases Techtic’s expertise in creating custom software solutions that meet specific client needs and deliver positive outcomes in the healthcare industry.
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