Struggling to manage inventory, orders, shipping, returns, and customer experience all at once as an eCommerce store?

eCommerce-cloud

Managing an eCommerce store can be overwhelming, but what if you had an AI-powered assistant to automate inventory restocking, personalize customer experiences, and even assess product review sentiment? Techtic’s eCommerce Cloud solutions streamline repetitive tasks, helping you focus on growth while delivering exceptional user experiences.

Ready to take your eCommerce store to the next level with AI?

How does it work?

We develop a custom app or plugin for your eCommerce store to gather structured and unstructured data, creating a seamlessly integrated data lake. Powered by AI, our solution analyzes and interprets data, enabling you and your customers to quickly find accurate answers.

Solution Design
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Smart Solutions Powered by AI

    Centralized Data Platform

Collect and store data from various sources in a centralized data lake or warehouse, ensuring it’s processed, cleansed, and normalized for secure, efficient access.

    AI Chatbot Interface

Use NLP to interpret user queries, retrieve data from the centralized platform via APIs, and leverage machine learning for continuous improvement and proactive responses.

    Integration Layer

The integration plugin connects seamlessly with eCommerce platforms (Shopify, WooCommerce) for real-time order, inventory, and shipping management, while syncing with payment systems, CRM tools, and social media APIs for personalized marketing and sentiment analysis

eCommerce Cloud Use Cases
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eCommerce Cloud for Hyper Personalisation
eCommerce Cloud for Hyper Personalisation

Sarah is a first-time shopper on an eCommerce site, overwhelmed by the wide variety of hair care products and unsure which ingredients are best for her hair. She feels confused and may decide to not to shop at all! But what if we tell you that we can help her and turn her into a repeat customer!

Ask Us How?
eCommerce Cloud for Seamless Customer Support
eCommerce Cloud for Seamless Customer Support

John recently purchased a jacket from a clothing brand’s online store, but it didn’t fit as expected. Frustrated by the thought of going through a complicated return process, he wasn’t sure how to proceed. But what if we tell you he can simply ask a buddy to help him and rest all will be taken care of?

Ask Us How?
eCommerce Cloud for Sentiment Analysis
eCommerce Cloud for Sentiment Analysis

Mark, an eCommerce store owner, is feeling overwhelmed trying to analyze customer sentiment. His customers are engaging with him in so many different ways—Facebook chats, Instagram messages, on-site chatbot, and even email. Each conversation has valuable feedback, but Mark is struggling to make sense of it all. We can fix this for him!

Ask Us How?
eCommerce Cloud for Inventory Management
eCommerce Cloud for Inventory Management

Leah is constantly overwhelmed by her inventory management. With dozens of products across multiple categories and frequent stock updates, she’s struggling to keep track of what’s in stock, what’s running low, and what’s out of season. She’s manually updating spreadsheets and trying to predict demand, but errors and stockouts are becoming a regular problem. We can help her to be more focused and productive!

Ask Us How?
Featured Thoughtspace
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Featured Articles.

On our blog, we write about trending businesses, digitization, product discovery & technology. Feel free to read through to identify how you can digitize your business.

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